Privacy Policy

Last Updated: August 21, 2026

LIVI Poultry Equipment respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit a poultry farm inquiry, request an equipment quotation or farm solution, communicate with us through WhatsApp or email, or submit information through our online advertising and lead forms.

1. Information We Collect

When you contact us or submit an inquiry, we may collect information including:

• Full name
• Email address
• Phone number or WhatsApp number
• Country or region
• Company or poultry farm information
• Type of poultry, such as layers or broilers
• Planned number of chickens
• Poultry house size or available land information
• Current project status
• Equipment requirements
• Messages and other information you voluntarily provide

When you visit our website, certain technical information may also be collected automatically, such as IP address, browser type, device type, pages visited and website usage information.

2. How We Use Your Information

We primarily use your information to understand your poultry farming project and provide suitable poultry equipment solutions.

Your information may be used to:

• Respond to your inquiry
• Understand your poultry farm requirements
• Recommend suitable layer or broiler farming equipment
• Prepare poultry house layouts and equipment configurations
• Provide quotations based on your project requirements
• Contact you by email, phone or WhatsApp
• Provide technical, installation and after-sales support
• Improve our products, website and customer service
• Measure and improve advertising performance
• Prevent spam, fraud or misuse of our services

3. Facebook, Instagram and Other Lead Forms

LIVI may use lead forms provided by Meta platforms, including Facebook and Instagram, and other advertising platforms to collect inquiries from potential customers.

Information submitted through these forms may include your name, email address, WhatsApp number, country, poultry type, planned farm capacity, poultry house information and project status.

We use this information to respond to your inquiry and provide relevant poultry farm layouts, equipment recommendations, quotations and related services.

Submitting an inquiry form does not create any obligation to purchase our products or services.

4. WhatsApp Communication

If you provide your WhatsApp number and agree to receive communications from us, LIVI may contact you through WhatsApp regarding your poultry farm project.

These communications may include:

• Farm layout recommendations
• Poultry equipment configurations
• Product information
• Quotation information
• Project follow-up
• Technical and after-sales support

You may ask us to stop sending marketing or follow-up messages at any time.

5. Cookies, Analytics and Advertising Technologies

Our website may use cookies and similar technologies to understand website usage, improve user experience and measure advertising performance.

We may use third-party analytics and advertising services, including services provided by Meta and Google. These services may process limited technical or advertising-related information in accordance with their own privacy policies.

Where available, you may manage or disable cookies through your browser settings.

6. How We Share Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers when reasonably necessary to operate our website, manage customer inquiries, provide communication services, process business information, perform analytics or support our advertising activities.

We may also disclose information where required by applicable law or where reasonably necessary to protect our company, customers, employees or legal rights.

7. International Data Processing

LIVI serves poultry farming customers in multiple countries and regions.

Information you submit may therefore be processed or stored in China or other locations where our employees, business systems or service providers operate.

We take reasonable measures to protect personal information during such processing.

8. Data Security

We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of online transmission or electronic storage can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Responding to customer inquiries
• Preparing and following up quotations
• Providing poultry farm project services
• Providing technical and after-sales support
• Maintaining necessary business records
• Meeting applicable legal or regulatory requirements

Information that is no longer reasonably required may be deleted or anonymized.

10. Your Privacy Rights

Depending on applicable laws in your country or region, you may request to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to marketing communications
• Stop receiving WhatsApp, email or other promotional messages

To submit a privacy-related request, please contact LIVI using the contact information provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, messaging applications or other external services.

LIVI is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

12. Children's Privacy

Our products and services are intended for commercial poultry farmers, agricultural investors, companies, distributors and other business customers.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices or applicable requirements.

Any updated version will be published on this page together with the latest revision date.

14. Contact Us

If you have questions about this Privacy Policy or would like to request access, correction or deletion of your personal information, please contact us.